Wednesday Septembre 22

These are the summaries of the expositions done in class:

MOTIVATION IN THE WORKPLACE – ARGENTINA
What is Motivation?
Is the force that makes us do things.
Result of individual needs – Vary person to person.
Determine effort we put into our work.
“Your employees are your greatest asset and no matter how efficient your technology and equipment may be, it is no match for the effectiveness and efficiency of your staff.”

Herzberg’s Two Factor Theory: (hygiene factors)
- Factors that motivated employees in the workplace.
- Factors that prevented job dissatisfaction.

Actions for increase motivation
- If has a small number of employees, you will probably have an idea what motivates each one.
- If has a large number of employees, you may decide to delegate the task of identifying motivational issues to assistant mangers or immediate supervisors of the employees, etc.

WORK ETHICS – VIETNAM
The ethics of an organization, it is how an organization ethically responds to an internal or external stimulus. Organizational ethics is interdependent with the organizational culture.

Ethics in the organizations
1. BUSINESS ETHICS
2. CORPORATE COMPLIANCE
3. CORPORATE GOVERNANCE
4. CORPORATE RESPONSABILITY
5. CORPORATE SOCIAL RESPONSABILITY

Issues concerning ethics
- Reputation management.
- Accurate accounting.
- Fair labor practices.
- Environmental factors.

"Individualistic approach”
Every person in an organization is morally responsible for his or her own behavior, and any efforts to change that behavior should focus on the individual.

“Communal approach"
Here individuals are viewed not in isolation, but as members of communities that are partially responsible for the behavior of their members.

Vietnamise Culture
80% Vietnamese population is young.

90% literacy rate.
High context: Actions are more important than words.
Longer view of time: Focus time on season instead of weeks.
Formal behavior even in Interpersonal relations.
Saving face is very important for their culture.
They are very collectivist with respect for elderly and wisdom.
Masculine society

COMMUNICATION AND TEAMWORK – USA

Communication problems:
•Cultural differences
•Language barriers
•Gender differences
•“Noise” interrupting a communication process

Communication Styles
• Aggressive Communication
"Everyone should be like me."
"I am always right."
"I've got rights, but you don't."

• Passive Communication
"Don't express your true feelings."
"Don't make waves."
"Don't disagree."
"Others have more rights
than I do."

• Passive-Aggressive Communication
“ I am the most important“
“ I don’t care about others feelings and interests”
“ I do everything to achieve my goals and to be successful”

• Assertive Communication
• Him-/Herself and others are valuable
and important.
• Knows that oneself not always wins
• Handles situations to be effective
"I have rights and so do others."

Teamwork
Definition:
Teamwork can be defined as the process of different people working together to achieve the same goal by taking into account the following factors:
•Communication
•Coordination
•Balance of contributions
•Effort

Organizational Learning – Russia
Ways to design organizations so that they fulfill their function effectively encourage people to reach their full potential and at the same time, help the world to be a better place.

Learning Dimensions
-System levels:
Individual
Group
Organizational
Inter-Organizational

-Learning Modes
Cognitive
Cultural
Action Learning

-Learning Typology
Adaptive
Proactive

-Learning Process
Identification of info.
Generation of knowledge
Exchange & Diffusion