Wednesday August 25

At this class two groups made their expositions:

-Management style - Brazil.

-Change and conflict in enterprises - Chile.

Types of management style:

- Democratic: The manager delegates authority to his staff, giving them responsability to complete their tasks using their own work methods.

- Consultative: The manager will ask views and opinions from their staff allowing them to feel involved but the manager is who really makes the final decision.

- Laissez - Faire: The manager sets the tasks and gives staff complete freedom to complete them. Minimal involvement of the manager.

- Authocratic: The manager dictate orders to the staff and make decisions without consultants.

Efective management style:

- Participatory style: give an employee an entire task to complete.

- Directing Style: manager answers five questions to employees.

- Teamwork Style.

In Brazil...

Managers are expected to manage, boss give direct instructions without to much discussion or debate, boss and subordinates work hard to foster a relationship based on thrust and respect.

Change in enterprises: Organizational change is any action or set of actions resulting in a shift in direction or process that affects the way an organization works. Change is normal within an organization. It is important to listen and analyze their potential impacts within the organization. The types of change are: Development Change, Transitional Change and Transformational Change.

Conflict in enterprises: Organizational conflict is the difference, incompatibility, discord or divergence of values, ideas, interests and goals between individuals or groups within an organization. The types of conflict are: Interpersonal Conflict, Intragroup Conflict, Intergroup Conflict and Interorganizational Conflict. Generally it occurs:

- When there are difefrent objectives.

- When there is no teamwork.

- When there is no communication between supervisors and employees.

- When there is lack of communication and lack of motivation among employees.

- When there are cultural differences.